General > Recovery

Online OTS For NPA (Non-Performing Asset) customers of Union Bank of India, our Online OTS services offer a convenient avenue for potential settlements. To access this service, ensure that your mobile number is registered with the Bank, as the OTP (One-Time Password) required for Online OTS is sent exclusively to registered mobile numbers. NPA Borrowers with Export/Import accounts should reach out to their respective branch for assistance. It's important to note that any offer submitted through the online mode is a non-binding proposal for settlement, subject to the Recovery Policy and guidelines of the Bank, which may change over time. The Bank reserves the right to accept or reject any online offer without providing a specific reason, as this decision lies with the competent authority of the Bank. For those looking to apply for a Time Settlement, Please Click.