General > Policies and Disclosures

Policies and Disclosures

The Board of Directors of the Bank have approved various policies for conducting the business of the Bank and for meeting with regulatory requirements. The policies and codes published by the Banking Codes and Standards Board of India [BCSBI] have also been adopted and implemented by the Bank. Mandatory disclosures have been as per regulatory requirements. These policies / codes / disclosures are now presented here for access by all interested persons and institutions, in compliance with regulatory rules in force.

Gist of SOP on handling of Export and Import transactions	Gist of Policy on Export and Import transactions
Policy for Engagement of Statutory Central Auditors (SCAs) for Domestic Branches for the FY 2026-27	Policy for Engagement of Statutory Branch Auditors (SBAs) for Domestic Branches for FY 2025-26
Code Of Ethics	THE BANKING COMPANIES (ACQUISITION AND TRANSFER OF UNDERTAKINGS) ACT, 1970
Credit Card Policy 2025-26	Services Offered to Visually Challenged persons
Statutory Central Auditors 2025-26	Code Of Bank's Commitment To MSME
COMPENSATION POLICY FY2026-27	Grievance Redressal Policy FY2026-27
CUSTOMER RIGHTS POLICY FY2026-27	CORPORATE SOCIAL RESPONSIBILITY(CSR) POLICY 2023-24
Anti Money Laundering	Website Maintenance & Archival Policy 2023-24
Policy on Bank Deposit 2026-27	POLICY FOR DETERMINING ‘MATERIAL’ Subsidiary 2026-27.
Related Party Transaction Policy 2026-27	Disclosure Policy 2025-26
Code of Conduct for Prohibition of Trading by lnsiders and Fair Disclosure of UPSI 2026-27	Responsible Business Conduct – Policy on Settlement of Death Claim (Deposits, Safe Deposits Lockers / Safe Custody)
Fair Lending Practices Code	MODEL POLICY ON COLLECTION OF DUES AND REPOSSESSION OF SECURITY
Human Resource	Whistle Blower Policy 2026-27
Recovery Agents List	Code Of Bank'S Commitment To Customers
Responsible Business Conduct – Policy on Collection of Cheques/ Instruments & Dishonour of Instrument FY2026-27	Basel-III Disclosures
Banking Ombudsman Scheme	Policy on Co-Lending by Banks and NBFCs/HFCs 2025
Internal Ombudsman Scheme-2018	Key Managerial Personnel
SDBR Policy 2023-24	Chief Vigilance Officer
THE NATIONALISED BANKS (MANAGEMENT AND MISCELLANEOUS PROVISIONS) SCHEME, 1970	Code of Corporate Governance 2026-27
Code of Conduct for Directors and Senior Management	Union Bank of India (Shares and Meetings) Regulations, 1998
CORPORATE COMMUNICATIONS POLICY 2023-24	Privacy Policy
Sustainable Financing Framework 2026-27 Sustainable Financing Framework 2024-25	Disclosure March 2022
SPO-Sustainable Financing Framework	SPO-Sustainable Financing Framework 2026
Dividend Distribution Policy of the Bank 2026-27	Disclosure Policy 2026-27
Framework on cross border transactions	Merchant Discount Rate (MDR) on Select UPI (P2M) Transactions
CORPORATE SOCIAL RESPONSIBILITY(CSR) POLICY 2026-27

Know Your Customer
Anti Money Laundering
Information relating to Daily Fx Card rates, charges, documentation requirements and other applicable terms and conditions for cross-border foreign exchange transactions and services of member banks is available on the website of the Foreign Exchange Dealers’ Association of India (FEDAI). Customers may access the relevant information through the Member Banks Information Hub